![]() The most common cause of “no signal” issues on satellite is “ rain fade.” Rain fade happens when the sky is so dark and clouds that the satellite signal can’t get through. If you can’t fix things yourself, it’s time to call the cable company. You’ll lose TV, internet, and landline (if you still have that) during that time. Unplug it, plug it in and wait 5 minutes. Try resetting the router– it’s probably the box in your house with a little antenna and a lot of flashing lights. If this is on-demand content, it could be a problem with your router or with your cable company. If it doesn’t, can you play other recordings? If you can’t play anything, it’s time for a new cable box. If you recorded this program yourself, you can try resetting the cable box and see if that fixes things. Do you get another channel, even if you can’t get the one you want? If that’s so, there probably isn’t much you can do but the problem will probably fix itself. If this is truly live TV, try to change the channel. In the last decade, cable outpaced satellite in the world of on-demand and they worked hard to blur the line between live, recorded, and on-demand. That very fact is why cable TV can provide so much on-demand content. The signal is more like a live stream than the cable TV you grew up with. Most video is delivered to customers the over the same line as their internet feed. If you pay for cable TV today, you’re probably actually streaming. That may be true, until something goes wrong and you have to diagnose it. Supposedly it improves the customer experience. They think this is good customer service. It may seem pretty obvious, but most companies actually make it harder than it needs to be! You may know which company you pay, but they probably make it hard to know how that signal is getting to you. The first thing you’ll need to know is how you get your TV signal. Luckily, depending on how you get your TV signal, there are simple steps you can take. You get a message on screen saying something like, “no signal,” “signal loss,” “program not available,” or the always-helpful “something went wrong.” We’ve all been there. You sit down to watch your favorite show, and … nothing. Febru| Here’s why I’m not worried about ChatGPT (yet.).Febru| Electrician’s Advice Before Switching to Smart Homes.Febru| How many things can you plug into one USB port?.Febru| Podcast #517: Movies are too long, and too short.Febru| OPINION: Don’t take those facebook quizzes.Ma| What DVRs can you use in your RV or boat?.Ma| Customer Service Tips for Bars – Part II.Ma| What’s the latest in cell booster technology?.Ma| Why are there so many names on the movie screen before the movie starts?.Ma| THROWBACK THURSDAY: When Giant Dishes Roamed the Earth.Ma| Do you need a professional cell booster installer?.Ma| Do you need to force an update on Genie Mini Clients?.Ma| Is it true that young people don’t watch live TV AT ALL?.Ma| What’s the best way to get music at work?.Ma| Solid Signal makes every custom cable imaginable!.If these steps didn't fix the problem, check for other causes. Refer to your TV manual to find these settings. Make sure it's set to use HDMI 2.0 (not 1.4). If you're using an ARRIS VIP5602 or ARRIS VIP5662 (see maxTV set-top boxes), check the HDMI/EDID (extended display identification data) setting on your TV.Repeat the steps in Step 1: Check the input and channel above.Make sure your TV is on the correct input or source, and channel.Make sure the cables are plugged in securely on both ends.Check the cable connections between your maxTV set-top box and your gateway.See Connecting your maxTV set-top box for more information.Make sure the cables are plugged into the right ports on the set-top box and on the TV.Check the cable connections between your maxTV set-top box and the TV.If these steps didn't help, check the connections (or check for other causes if you've already done that). Make sure your TV is on the correct channel.Stop when your screen shows maxTV (either the channel you were watching, or a maxTV menu or option such as "Press OK to watch").On each option, wait a couple seconds for the screen to appear.Keep pressing the Input, Source, or TV/Video button to scroll through the options.You should see some options on your screen, such as Video 1, Component 2, HDMI, AUX, PC, DVD. ![]() Press the Input or Source button on your TV remote, or the TV/Video or Input button on your maxTV remote.Have picture troubles or signal loss while watching live TV, On Demand programs, or Pay Per View events.Can't see your maxTV service and your screen is fuzzy or blank.Have a "No signal" or "Weak or no signal" message on your screen.
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